![]() ![]() Entitled "Transforming the Future", the strategy charts a path for continuous business growth for the Corporation that is underpinned by a fit-for-future organisation with three strategic pillars. In June 2020, the MTR Board completed a strategic review on the Corporation's future development direction. The Corporation operates in a fast-changing environment affected by a number of emerging risks and opportunities, where stakeholders are expecting a more robust environmental, social and governance (ESG) regime. Most importantly, we took care of our staff by providing them with appropriate personal protective equipment and guidance in their daily operations, especially frontline staff facing high foot traffic. In an effort to defend public health and safety, the Corporation donated 100,000 surgical masks at a time when supply was tight. Our Board and Executive Directorate donated HK$4.3 million of their remuneration to nongovernmental and charity organisations to help those in need. We provided financial aids such as fare rebates for passengers and rental concessions for mall and station tenants. In face of the pandemic, we stepped up cleaning of our trains and railway facilities and deployed innovative sanitisation technologies to safeguard public health. Our purpose is to "keep cities moving" and we have been doing our best to ensure safe, reliable and affordable transport for our communities. Despite this challenging time, our 50,000 employees demonstrated high agility and continued to connect and support communities with caring, innovative and sustainable services whilst safeguarding the safety of our passengers. The COVID-19 pandemic brought commerce to a halt, closed schools and made employees to work from home, substantially reducing daily commutes. ![]() Year 2020 was an unprecedented year to all of us. ![]()
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